FREE EXPRESS SHIPPING AUSTRALIA WIDE For All Orders Over $50 Within Australia. Afterpay & Zip Available.

FAQ'S


WHERE DO YOUR PRODUCTS COME FROM

Our major supplier runs over 40 active mines within Australia and stocks shelves of many businesses, collectors and museums. Another supplier of ours runs active mines in Tasmania, with another being based in New South Wales. All of our suppliers travel worldwide and see first hand how overseas mines are operated and will only support those who operate to high ethical standards.

Our one-off hand carved pieces are sourced from a very talented artist in China. This is due to the exuberant wholesale prices Australian suppliers charge for such pieces. This cuts out the middle man and keeps costs as low as possible for our customers while still being able to provide a top quality product. 

WHERE DO YOU SHIP TO? 

Within Australia Only

HOW LONG IS THE SHIPPING PROCESS? 

Same day shipping if an order is placed before 2 pm on weekdays. Orders placed on a weekend will be shipped on the next business day. Within Australia the expected delivery time is usually 2-5 business days. Overseas deliveries may take up to 2 weeks.

HOW MUCH WILL SHIPPING COST ME?

$9.95 flat rate or FREE for orders $50 or more, within Australia only.

HOW CAN I PAY FOR MY ORDER? 

Online, we accept all major credit cards, PayPal, Afterpay, Zippay and Put it On Lay-Buy. At our market stall we accept Afterpay, Zippay, cash or eftpos & credit card payments via Square. 

WHERE ARE YOU LOCATED? 

We are an online store but do attend Wyee Markets monthly on every second Saturday of every month. Please refer to home page for dates.

CAN I PICK UP MY ORDER?

Pick-up is only available once a month from Wyee Markets, every second Saturday of every month. We offer $9.95 flat rate shipping or free shipping on all orders $50 and over to make up for this inconvenience. We may attend other market locations in the future.

YOU'RE A HOME BASED BUSINESS SO WHY CAN'T I PICK UP MY ORDER FROM YOUR HOME?

Yes, we are a home based business, but we have four special needs children, one of which we homeschool so we like to keep our home as distraction free as possible. Hope you can understand.